Terms of Service

Assets

All artwork + files (PDF, PNG, JPG, AI, PSD) are property of EVR PAPER and may not be used out side of the use agreement. Artwork is purchased as a license, not ownership. Original artwork and/or framing services are quoted separately from use license. EVR maintains the right to update, modify, reproduce all artwork created.

 

Reprints + Ordering More

Proofread, proofread, proofread. After formal approval (payment + written affirmation), no changes may be made. We rely on customers to review and confirm all personal information.

  • Reprint of stationery cards: minimum $200
  • Reprint of envelope addresses: minimum $50
  • Same minimums apply for ordering more; best to buffer ~10 extras.

 

Estimate

Final unless there is a change in count, printing method, and/or design.

 

Deposit

Required to reserve time to work together and begin design process. Deposit is non-refundable.

 

Revisions

No limit; we revise until we have a good fit.

 

Timing

Pre-Designed: ~2-4 weeks from approval/payment.

New + Modified Designs: Minimum 3 weeks. More comfortably this is a 6-8 week process. This includes time for concept discussion, design, revisions, printing, shipping.

*Wedding Stationery: Most often, couples reach out early during their engagement and we take our time designing paper good needs. Different printing methods can extend project timelines. We will discuss an agreed upon start/delivery date based on availability and event needs. Day-of wedding items (menus, programs, escort cards) must be formally approved 3 weeks out.  Start thinking about day of needs shortly after wedding invitations are mailed.

Need something quicker? Please let us know. Depending on project load, at times we have the ability to move things up a bit sooner. 

     

    Payment

    Pre-Designed: Balance due upon order via online checkout process.

    New + Modified Designs: Balance due before order prints; or for PDF, at time of finalized design. Invoice will be emailed for payment.

    • All invoices NET30.
    • Failure to submit payment after 30 days - 10% fee.
    • Rush orders (less than 3 week turnaround) - 30% fee.

     

    Sales Tax

    Applied for customers with an IL shipping address only.

     

    Shipping

    Domestic: USPS Priority Mail 2-3 day shipping is included with all estimates. We also offer complementary hand-delivery of wedding paper goods in Chicago.

    International: USPS International Priority Mail timeframes are an estimated ~6-10 business days. Costs will vary depending on location; anticipate an additional $50-100.

     

    Returns

    All custom orders (invitations, liners, save the dates, notecards) are final. 

     

    Promotion

    We reserve the right to photograph and distribute past work as needed. We are conscious of personal information and do our best to obstruct and/or change when possible.